1. I see some hosts offering "unlimited bandwidth". Why don't you offer this?
Technically speaking, there is no such thing as "unlimited bandwidth". Someone has to pay for the traffic somewhere - and if you check the fine print of some service agreements from companies who claim to offer "unlimited bandwidth", you'll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.

2. Is there a minimum time contract/commitment?
Not at all. You can pay monthly or yearly. You can also cancel at any time.

3. How soon will my account be set up and ready for use?
Your site can be uploaded to our servers immediately after receiving the welcome email, which will contain the IP address for your account, plus the password for the username chosen during sign-up. In fact, we recommend that clients start uploading their site as soon as possible after setup is complete, so that once domain transfer is completed, the site will be available for use by your visitors.

4. Do I have access to update my site 24 hours a day?
Yes. Whether you're a day person or a night owl, your site is available for you to update, 24 hours a day, 7 days a week.

5. Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service. It is that simple!

6. How do I get my email?
If you're familiar with your email client's setup, use the following information to retrieve email from your POP account:Incoming mail (POP3) server: mail.yourdomain.com ...Outgoing mail (SMTP) server: mail.yourdomain.com unless your ISP blocks port 25. In this case, use your ISP's outgoing mail server. Please remember to check "my Outgoing mail server requires authentication".

7. I want to get started right away, but my domain name hasn't transferred/isn't in the database yet. How do I do it?
You can upload your page(s) immediately after you receive the welcome email by pointing your FTPclient to the IP address you were assigned when you opened your account. After your domain is fully propagated through the system, you can upload to yourdomain.com. Be sure to upload your files to the public_html directory.

8. Is my site backed up and how often?
Yes, backups are done daily on all servers.

9. I changed my control panel password and now I can't get in.
Passwords are case sensitive and are limited to 8 characters. If you entered a password longer than 8 characters please try entering the first 8 characters when logging into your control panel.

10. What are your server specifications?
Our servers are Dual Xeon 2.4 GHz Intel Hyperthread,1 GB DDR RAM,Cisco Powered Network, RedHat Linux 9 & cPanel 8, Apache 1.3.29 & PHP 4.3.4

11. What other payment methods are available?
Their are many ways to pay, for more details please contact us.

Just email us we are here to help 24 hours a day: support@doithost.com